Domiboard Privacy Policy
Welcome to Domiboard. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our mobile application, website, and related services (collectively, the “Services”). By accessing or using Domiboard, you agree to the terms outlined below.
1. Information We Collect
A. Information You Provide Voluntarily
We may collect information you share with us directly, such as:
- Email address
- Username or display name
- Profile image
- Social login credentials (e.g., Google, Facebook, Apple)
- Contact or support inquiries
- Any other content voluntarily submitted within the app
Note: When using third-party login services, we only access data necessary for providing seamless access to Domiboard.
B. Information Collected Automatically
When you use the App, we may automatically collect:
- Device details (model, OS version, unique identifiers)
- IP address and general location
- Game performance metrics (e.g., coins, XP, leaderboard status)
- Usage data (e.g., interaction timestamps, in-game activity, crash logs)
- Referral or invitation codes
- Analytics for product improvement and bug tracking
C. Information from Third Parties
Our partners may collect the following through their SDKs or APIs:
- User behavior within the app
- In-app purchase data
- Advertising identifiers (e.g., IDFA, GAID)
Partners may include but are not limited to: Google, Apple, Facebook, Unity, AdColony, AppLovin, Flurry, Firebase, InMobi, Paystack, Flutterwave, and Reloadly. Please review their privacy policies for more information.
2. How We Use Your Information
We use your information to:
- Deliver and improve Domiboard's services
- Personalize your gaming experience
- Provide user support and respond to inquiries
- Facilitate secure account access and authentication
- Monitor app performance and detect fraud
- Communicate service updates and offers (if you opt in)
- Support multiplayer and social features
- Comply with legal obligations
Push notifications may be used for game progress, promotions, and updates. You can disable these in your device settings.
4. Your Privacy Rights
A. Access, Update, and Deletion
You may:
- Request a copy of your data
- Correct any inaccurate information
- Delete your account and all related data
To exercise these rights, contact: domiboard@cre8afrika.com. We will acknowledge within 72 hours and fulfill your request within 7 days.
Please note: Deletion is permanent and may not remove data already stored by third-party services.
B. Children's Privacy
Domiboard is not intended for children under 13. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly. Parents can request account deletion by contacting us.
5. Data Security & Storage
We follow industry best practices, including:
- SSL data encryption
- Firewalls and access controls
- Secure cloud storage (primarily in the U.S.)
While we strive to protect your data, no digital system is 100% secure. By using Domiboard, you acknowledge and accept this risk.
6. International Data Protection
A. GDPR (European Users)
If you are in the EEA, we process your data based on:
- Your consent
- Contractual necessity
- Legal compliance
You have the right to request access, correction, deletion, or portability of your data. For GDPR inquiries, contact: domiboard@cre8afrika.com
B. CCPA (California Residents)
If you reside in California, you have the right to:
- Know what personal data we collect and how it's used
- Request deletion of your personal data
- Opt out of data selling (Domiboard does not sell user data)
Requests can be sent to: domiboard@cre8afrika.com
8. Third-Party Services
Domiboard integrates with third-party platforms (e.g., Google, Apple, Facebook, payment processors). Each has its own privacy policy. We recommend reviewing them, as we are not responsible for their data practices.
9. Data Retention
We retain your data only as long as necessary to:
- Operate and improve our Services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Inactive accounts and related data may be deleted after 60 days, unless legally required to retain them.
10. Updates to This Policy
We may revise this Privacy Policy periodically. Updates will be reflected with a new effective date. We may also notify you via in-app messages or email, though we encourage you to review this policy regularly. Continued use of Domiboard implies acceptance of any changes.
11. Contact Us
For questions, concerns, or privacy-related requests, please contact:
Domiboard Privacy Officer
Email: domiboard@cre8afrika.com
Website: domiboard.cre8afrika.com
12. Public Score Visibility
Your leaderboard ranking, username, gameplay achievements, and status may be publicly displayed within the app or on affiliated platforms. This visibility helps foster healthy competition, community engagement, and recognition among players.
We may also use this information in promotional content, campaigns, or public leaderboards to highlight user activity and success. By using Domiboard, you consent to this limited public use of your in-app performance and identity (e.g., username and avatar).
Note: We will never share sensitive personal information (e.g., email, phone number) for promotional purposes without your explicit consent.